1. Introduction

Welcome to Fallen Star Jewellery (“we,” “our,” “us”). By accessing or using our website, purchasing jewellery, or participating in our workshops, retreats, or tutorials, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Use of Website and Content

  • Intellectual property: All jewellery designs, photographs, written content, and tutorial materials are the property of Fallen Star Jewellery and may not be copied, reproduced, or distributed without prior written consent.
  • Accuracy of information: We strive to ensure that product descriptions, images, and workshop details are accurate. However, variations may occur due to the handcrafted nature of our work.
  • User conduct: You agree not to misuse the website, including attempting unauthorized access, distributing harmful software, or infringing on intellectual property rights.

3. Jewellery Sales

  • Orders: All orders are subject to acceptance and availability.
  • Pricing: Prices are listed in GBP and may change without notice. Taxes and shipping fees are calculated at checkout.
  • Payment: Secure payment methods are provided. You agree to provide accurate billing information.
  • Delivery: Estimated delivery times are provided but not guaranteed. International orders may be subject to customs duties.
  • Returns and refunds: Due to the handmade nature of our jewellery, returns are accepted only for faulty items. Refunds will be processed once the item is returned and inspected.

4. Workshops, Retreats, and Tutorials

  • Booking: Spaces are limited and reserved on a first-come, first-served basis. Full payment or a deposit may be required to secure your place.
  • Cancellations: If you cancel within 14 days of the event, fees may be non-refundable. We reserve the right to cancel or reschedule events due to unforeseen circumstances, in which case a full refund will be offered.
  • Participant responsibility: Attendees must follow safety instructions during workshops and retreats. We are not liable for injuries resulting from failure to adhere to guidance.
  • Use of materials: Tutorial content is for personal use only and may not be reproduced or shared commercially.

5. Photographs and Media

  • Website images: Product photos are for illustrative purposes. Colours and textures may vary slightly in person.
  • Event photography: Workshops and retreats may be photographed or recorded for promotional purposes. By attending, you consent to the use of your image unless you notify us beforehand.

6. Liability

  • Limitation of liability: We are not liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • Health and safety: Jewellery making involves tools and materials that require care. Participants are responsible for following safety instructions.

7. Privacy

  • Data protection: Personal information collected during purchases or bookings will be handled in accordance with our Privacy Policy.
  • Third-party services: Payment processing and booking systems may involve third-party providers, who have their own privacy practices.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.